Module 06 Software Computer Concepts for End Users test bank

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1. In a general sense, ____________ refers to all the non-hardware components of a digital device.
ANSWER: software

2. What are the main software categories?
a. System, open source, and development
b. Application, shareware, and system
c. System, development, and application
d. Demoware, system, development

3. Which category of software would programming languages fall into?
a. System software
b. Development software
c. Application software
d. All of the above

4. There is a universal standard for categorizing software, and various categorization schemes have few similarities.
a. True
b. False

5. Mobile devices tend to be populated by entertainment apps, games, and social media services.
a. True
b. False

6. Desktop and laptop computers require an operating system with a file __________ system that allows users to view and manipulate data files.
ANSWER: management

7. Which of the following would be considered essential software for both laptop computers and tablet computers?
a. Word processor
b. VoIP (Voice over Internet Protocol) client
c. Office suite
d. Browser

8. Although there are online sources for software, most consumers obtain software offline.
a. True
b. False

9. System ___________ specify the operating system and minimum hardware capacities necessary for a software product to work correctly.
ANSWER: requirements

10. A new version or edition of a software product is referred to as a software ___________.
a. upgrade
b. update
c. service pack
d. software patch

11. A software ___________ is a small section of program code that replaces part of the software currently installed.
ANSWER: update, patch

12. The term service pack usually applies to operating system updates.
a. True
b. False

13. Purchasing software is the same as buying tangible goods, meaning software can be used, altered, loaned to friends, resold, or given away.
a. True
b. False

14. A software ________ is a legal contract that defines the ways in which a computer program may be used.
ANSWER: license, EULA

15. Like books and movies, software is a type of intellectual property.
a. True
b. False

16. A(n) _____________ grants the author of a software product an exclusive right to copy, distribute, sell, and modify that work.
ANSWER: copyright

17. __________ software may be freely copied, distributed, and even resold.
a. Proprietary
b. Public domain
c. Commercial
d. Freeware

18. Most commercial software is distributed under a single-user license that limits use to one person at a time.
a. True
b. False

19. A(n) ____________ is generally priced at a flat rate and allows software to be used on all computers at a specific location.
a. site license
b. single-user license
c. multiple-user license
d. copyright

20. ______________ is copyrighted software marketed under a try-before-you-buy policy.
ANSWER: Shareware

21. ____________ is distributed for free and often comes preinstalled on new devices, but it is limited in some way until you pay for it.
ANSWER: Demoware

22. A(n) ______ value is a unique number derived from encoding one or more datasets, such as names, serial numbers, and validation codes.
ANSWER: hash

23. Which type of software must include the source code, which allows programmers to modify and improve the software?
a. Shareware
b. Freeware
c. Open source
d. Public domain

24. Two of the most common open source and free software licenses are ___________.
a. BSD (Berkeley Software Distribution) and GPL (General Public License)
b. EULA (end-user license agreement) and VoIP
c. EULA and GPL
d. None of the above

25. Illegal copies of software are referred to as _______ software.
ANSWER: pirated

26. Which one of the following types of operating systems would most likely be found on a laptop computer?
a. Desktop operating system
b. Mobile operating system
c. Server operating system
d. Multitasking operating system

27. The kernel stays in random access memory (RAM) the entire time your computer is on.
a. True
b. False

28. Once loaded into RAM, the __________ provides essential operating system services, such as memory management and file access.
ANSWER: kernel

29. In the context of digital devices, the term __________ refers to any component that is required to perform work.
ANSWER: resource

30. Which of the following would not be considered an operating system resource?
a. RAM
b. CPU (central processing unit)
c. Storage
d. URL (Uniform Resource Locator)

31. Activities called ___________ involve the microprocessor receiving commands as software carries out tasks and while input arrives from the keyboard, mouse, and other devices.
a. kernels
b. processes
c. forks
d. scanners

32. A(n) ___________ operating system provides process and memory management services that allow two or more tasks, jobs, or programs to run simultaneously.
ANSWER: multitasking

33. Within a single program, multiprocessing allows multiple commands, or threads, to run simultaneously.
a. True
b. False

34. An operating system’s ____________ capability supports a division of labor among all the processing units.
a. multithreading
b. multiprocessing
c. multitasking
d. all of the above

35. Sometimes an application requests memory but never releases it, a condition called a memory ______.
ANSWER: leak

36. Every peripheral device connected to a computer is regarded as an input or output resource.
a. True
b. False

37. An operating system ensures that input and output proceed in an orderly manner, using ___________ to collect and hold data while the device is busy with other tasks.
ANSWER: buffers

38. Which OS is installed on more than 80% of the world’s personal computers?
a. Microsoft Windows
b. Linux
c. iOS
d. macOS

39. Windows evolved from a Microsoft operating system called _____.
ANSWER: DOS

40. Microsoft Windows is used exclusively on desktop systems.
a. True
b. False

41. Which of the following operating systems is found on Macintosh desktop and laptop computers?
a. iOS
b. Linux
c. Android
d. macOS

42. The main weakness of macOS is lack of security.
a. True
b. False

43. Which of the following features is unique to macOS?
a. User interface
b. Multitasking
c. Resource forks
d. GUI (graphical user interface)

44. The iOS operating system is found on which device?
a. Android tablet
b. iPhone
c. Mac laptop
d. None of the above

45. You won’t find a desktop with application windows on an iOS device.
a. True
b. False

46. As with other popular mobile operating systems, Android is designed for _______ processors.
ANSWER: ARM

47. All smartphones use the Android operating system.
a. True
b. False

48. On an Android device, a third-party file manager utility is required to manipulate files.
a. True
b. False

49. In 2009, Google launched an operating system called ______ OS.
ANSWER: Chrome

50. Chrome OS is an example of a(n) _________ because it depends substantially on processing and storage provided by cloud-based servers.
a. thin client
b. forked license
c. ARM
d. Linux

51. A(n) _______________ allows one computer to simulate the hardware and software of another.
ANSWER: virtual machine or VM

52. If you wanted to run multiple operating systems simultaneously on one computer, you would use a virtual machine.
a. True
b. False

53. Instead of running program files that are stored locally, the code for _______ applications is downloaded along with HTML pages and is executed client-side by the browser.
ANSWER: Web

54. Web apps are examples of cloud computing.
a. True
b. False

55. Most Web apps require installation on your local computer or handheld device.
a. True
b. False

56. Many Web apps allow several people to collaborate on projects because the project files are stored on the Web and can be easily shared.
a. True
b. False

57. A ___________ app is designed for a handheld device, such as a smartphone, tablet computer, or enhanced media player.
a. local
b. Web
c. portable
d. mobile

58. Most handheld devices can use either Web apps or mobile apps but not both.
a. True
b. False

59. The difference between a web app and a mobile app is that the program code for Web apps _________, whereas mobile apps are stored on the handheld device, so they have to be ___________.
a. arrives only when you use the app, downloaded and installed
b. is downloaded and installed, retrieved from the cloud
c. is downloaded and installed, retrieved only when you use the app
d. none of the above

60. On an iOS device, making unauthorized changes to the device’s software is called a(n) ____________.
ANSWER: jailbreak

61. If you want to run third-party apps on your Android device, you need to jailbreak it.
a. True
b. False

62. Unauthorized modification of any mobile device to overcome limitations imposed by mobile service providers is called _______.
ANSWER: rooting

63. A local application is installed on a computer’s hard disk.
a. True
b. False

64. Software for Macs is usually stored in a single executable file with a(n) __________ extension.
ANSWER: .app or app

65. On Windows systems, the main executable file has a(n) ________ extension.
ANSWER: .exe or exe

66. Software for PCs contains a(n) _________ program that guides you through the installation process.
a. install
b. EXE
c. DMG
d. setup

67. Which of the following is part of the process for installing software on a PC?
a. Scan the hard drive for registry errors
b. Defragment the hard drive
c. Add the device to the network
d. None of the above

68. Downloads of Mac software are ordinarily supplied as a(n) _______ package.
ANSWER: DMG

69. To install software on a Mac, download the application, open the DMG file from the Downloads folder and then drag the .APP file to your ____________ folder.
ANSWER: Applications

70. The Windows operating system includes a(n) _________ utility, which deletes software files from various folders on your computer’s hard disk.
ANSWER: uninstall

71. Which of the following would be classified as productivity software?
a. Microsoft Office
b. Google Docs
c. iWork
d. All of the above

72. A(n) _____________ suite is a collection of programs that typically include word processing, spreadsheet, presentation, and database modules.
ANSWER: office, productivity

73. In the context of office suites, the term ___________ refers to a component, such as a word processing program.
ANSWER: module

74. A typical _________ window displays a work area, called a workspace, which represents a blank piece of paper.
ANSWER: word processor, word processing

75. A feature called ___________ determines how your text flows from line to line by automatically moving words down to the next line as you reach the right margin.
a. Search and Replace
b. word wrap
c. readability formula
d. document formatting

76. Word processing software is likely to include which of the following features?
a. Search and Replace and readability formula
b. What-if analysis and worksheet
c. Cell references and functions
d. All of the above

77. Paragraph style includes the alignment of text within the margins and the space between each line of text.
a. True
b. False

78. A(n) ______ is a set of letters that share a unified design.
ANSWER: font

79. Because it is so easy to experiment with different numbers, word processing software is particularly useful for what-if analysis.
a. True
b. False

80. Spreadsheet software can be used to create an on-screen __________ that is based on a grid of columns and rows.
ANSWER: worksheet

81. In a spreadsheet worksheet, each cell in a grid can contain a value, label, or formula.
a. True
b. False

82. The labels and values on a spreadsheet worksheet cannot be formatted in similar way as you would format text in a word processing document.
a. True
b. False

83. In a spreadsheet worksheet, a(n) ___________ works behind the scenes to tell the microprocessor how to use the contents of cells in calculations.
a. record
b. label
c. value
d. formula

84. A formula, such as =B6+(C6*.1), does not contain cell references.
a. True
b. False

85. In spreadsheet software, a(n) ___________ is a built-in preset formula.
ANSWER: function

86. In spreadsheet software, the________________ feature ensures that the results in every cell are accurate for the information currently entered in the worksheet.
a. what-if analysis
b. automatic recalculation
c. relative reference
d. absolute reference

87. Microsoft Access, FileMaker Pro, and LibreOffice Base are three examples of popular ___________ software.
ANSWER: database

88. Database software stores data as a series of ____________, which are composed of fields that hold data.
ANSWER: records

89. Database software stores data as a series of records, which are composed of _________ that hold data.
ANSWER: fields

90. In a database, a(n) _________ holds data for a single entity.
ANSWER: record

91. Some database software provides tools to work with more than one collection of records, as long as the records are somehow related to each other.
a. True
b. False

92. _________ software supplies the tools for combining text, photos, clip art, graphs, animations, and sound into a series of electronic slides that can be shown on a screen or projector.
ANSWER: Presentation

93. Popular ___________ software products include Microsoft PowerPoint, iWork Keynote, LibreOffice Impress, and Google Docs Slides.
ANSWER: presentation

94. When saving a file, you must provide a valid file name that adheres to specific rules, referred to as _______________.
a. disk partition
b. file path
c. file-naming conventions
d. root directory

95. Which of the following is not a file-naming convention?
a. Avoid using symbols.
b. Maximum length is 256 characters.
c. Do not use reserved words.
d. Spaces are not allowed.

96. When working with Windows, storage devices can also be identified by a device __________.
ANSWER: letter

97. Macs do not use drive letters, and the main hard disk is called Macintosh HD.
a. True
b. False

98. A disk __________ is a section of a hard disk drive that is treated as a separate storage unit.
ANSWER: partition

99. Partitions are created, modified, and deleted using Filezilla on Macs and Disk Partitioner on PCs.
a. True
b. False

100. Every storage device has a directory containing a list of its files.
a. True
b. False

101. The main directory on a storage device is referred to as the ________ directory.
a. root
b. boot
c. partition
d. DOS

102. A computer file’s location is defined by a file ______, such as C:\Documents\To-Do-List.docx.
ANSWER: path

103. Operating systems provide file organization tools called ___________.
a. Disk Management
b. file management utilities
c. Disk Utility
d. file-naming conventions

104. Which of the following is a file management utility?
a. Finder
b. File Explorer
c. Neither of the above
d. Both A and B

105. The software application associated with a specific file type is called a(n) __________ application.
ANSWER: default

106. The software application associated with a specific file type is called a(n) __________ application.
a. derivative
b. transformative
c. default
d. root

107. Applications include menu options for opening and saving files, calling on the operating system’s file management routines to get the job done.
a. True
b. False

108. The structure of files and folders displayed by File Explorer is called a(n) ________ storage model because it helps you create a mental picture of the way files are organized in a hierarchy of folders.
ANSWER: logical

109. A(n) ____________ storage model describes what actually happens on the disks and in the circuits.
ANSWER: physical

110. Magnetic and optical media are divided into circular ______ and then further divided into pie-shaped ________.
a. cells, records
b. sectors, tracks
c. tracks, sectors
d. clusters, cells

111. An operating system uses a(n) ___________ to keep track of the names and locations of files that reside on a storage medium, such as a hard disk.
ANSWER: file system

112. To delete data from a disk in such a way that no one can ever read it, you can use special file ________ software that overwrites supposedly empty sectors with random 1s and 0s.
ANSWER: shredder

113. When you empty the trash on your computer what happens?
a. Data in the sectors where deleted files were stored is removed.
b. The sectors that held the deleted files are overwritten with zeros.
c. The index marks the sectors as available for storing new data.
d. The data is shredded so it can never be recovered.

114. Which of the following file extensions would you expect to find on a file containing an Excel spreadsheet?
a. .docx
b. .xlsx
c. .accdb
d. .excel

115. Which operating system is open source and available as distros, such as Ubuntu and Mint?
a. Linux
b. Windows Mobile
c. Microsoft Windows
d. iOS